Well-connected throughout the industry; highly active with ISPA,
Remaining continually abreast of trends, best practices, and emerging technologies.
Independent pursuit of certifications in Aesthetics, Massage Therapy, Spa Cuisine, and Personal Training ensure
an unrivaled depth of understanding applied to every aspect of spa design, operations, revenue generation, and a premium guest experience.
Minimum 15 years experience in a director role at a hotel spa; luxury segment experience strongly preferred.
Degree in Body & Beauty therapy and related subjects is a must
Strong technical aptitude and knowledge of spa operations.
Demonstrated superior knowledge and command of spa product lines and treatment protocols.
Knowledge of specific spa industry applications and operating systems (such as Spasoft).
Must understand the current legislation and licensure in regards to local laws for therapists.
Must have knowledge of current spa trends in the industry.
Must be able to relate to all levels of management and colleagues.
Must have excellent interpersonal and communication skills, able to network with contacts relevant to the Spa .
Reading, writing and oral proficiency in the English language.
Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
Experience with directing moderate to large workforce (50 + employees).
Strong mathematical skills and ability to navigate through a complex P&L.
Computer literacy to include: Excel, Microsoft Word, Power Point, Microsoft Outlook.
Must possess ability to coordinate multiple tasks with accuracy and ease.
Must possess strong organizational skills.
Excellent communication skills both written/verbal.
Possess high degree of stamina, agility and flexibility. Desirable