Our Team

VEON TSANG

Founder and Managing Director

VEON TSANG

Founder and Managing Director

“From our humble beginnings as a tiny boutique firm with all our quirks, we never through our success journey faltered in our pursuit to truly cater to our candidate’s career and well-being needs. Our boutique service style remains as strong as ever, we still take the time to sincerely understand you and take the greatest care to know what’s truly important to you.”

Veon founded HotelsHR Hong Kong in 2001, as a boutique agency it was fully engaged in key executives searches for renowned hospitality groups in Asia such as The Peninsula Hotels, InterContinental Hotels & Resorts, Shangri-La Hotels and Resorts, Wynn Macau and Galaxy Macau. Today, HotelsHR is highly successful but is still known for its boutique service. In 2006, Veon expanded the business with the Beijing office and in 2019 further set up the Kuala Lumpur office. With its three offices’ synergy, HotelsHR have now risen to be the leading hospitality recruitment firm in Asia, with a sound reputation as a trusted long-term partner and a firm with an established loyal candidate following.

With her passion for helping candidates to fulfill their full potential as well as being mindful of their wellbeing, Veon understands what is most important to a candidate!

Veon holds a Bachelor Degree in Hotel Management from the University of Surrey, UK.

JAMES LU

Director, Hong Kong Office

JAMES LU

Director, Hong Kong Office

“I have known HotelsHR since its inception in 2001 and recommended it to friends and business associates. I am therefore so pleased to be appointed as a Director of the Company from 1 May 2019. I look forward to contributing to its continued success and there is nothing more gratifying than to see our clients get the best talents and our candidates find their dream jobs, using our service and operating under our three business principles of providing integrity, confidentiality and the best fit at all times.”

James LU joined HotelsHR as a Director in 2019 and was previously Executive Director of Hong Kong Hotels Association for 22 years. Prior to that, he was the Deputy Executive Director of Hong Kong Tourism Board for 11 years.

James LU is a seasoned professional in the hospitality industry and he was appointed Regional Vice President, Asia for International Hotel & Restaurant Association on 1 January, 2019. Through his more than 30 years of industry connections, he brings with him a wide network of people contacts and a unique understanding of and insight into the operation of the hospitality industry and its manpower and talent priorities and requirements across Asia.

James LU holds an Adjunct Associate Professor title at The Chinese University of Hong Kong, School of Hotel & Tourism Management, and he was a Visiting Professor for the Master of Science Program in Human Resources Management at The Hong Kong Polytechnic University. He also served as a Guest Lecturer at Cornell University School of Hotel Administration and Dean’s Distinguished Speaker at The University of Houston and speaker at University of Nevada, Las Vegas Hotel Schools. James works closely with the Managing Director to develop new business and candidate relationships in the wider APAC region.

CHI CHING WOON

Director, Kuala Lumpur Office

CHI CHING WOON

Director, Kuala Lumpur Office

“Having first joined HotelsHR in 2006, I have always been very impressed with the culture and approach that was carried by this boutique company and the team. Business activity has since escalated and I am delighted when Veon invited me to re-join the team in the new Kuala Lumpur office.”

C.C. is a veteran in the hospitality industry for over 35 years in hospitality education and consultancy, obtained the CHA qualification as early as in 1990; Having worked for The Hilton and The Peninsula Clubs & Consultancy Services, taught in The HK Polytechnic University Hotel Tourism Management as Senior Lecturer for 11 year during its formative years, and has conducted innumerable HR projects for The Sheraton, Howard Plaza, The Garden Hotel, The Sino Hotels and The HNA Hotel Groups across China, Taiwan, Thailand and Hong Kong.

C.C. is also Adjunct Lecturer of Human Resource Management at SPACE, the University of Hong Kong and specializes in mystery shopper and employee satisfaction survey.

STEPHANIE LIAO

Consultant, Beijing Office

STEPHANIE LIAO

Consultant, Beijing Office

Stephanie, based in Beijing, is the Sourcing Manager for HotelsHR. She earned her Bachelor’s Degree in Information and Computation Science at Huaqiao University, China. After graduating in 2007, she joined HotelsHR and has played a vital part in developing and managing the regional database where she sources and proposes quality talents for our corporate clients around Asia. She constantly stays up to date with the hospitality industry news and introduces market updates to our candidates.

KATH LAU

Senior Consultant, Hong Kong Office

KATH LAU

Senior Consultant, Hong Kong Office

“To resolve a client’s need and help them grow is just one half of a successful recruiter’s challenge, what truly separates a high-impact recruiter from a good recruiter is our effort to holistically explore both candidate and client mindfulness and its eventuality on job performance and satisfaction”

Kath is a Senior Consultant, she graduated from the Les Roches Hotel Management School, Switzerland and earned a Diploma in Food & Beverage and Hotel Management. She joined HotelsHR in 2006 and spent six years in the Shanghai Office before relocating back to Hong Kong. Prior to joining HotelsHR, Kath was in the hotel catering business as Head of Catering, Sales Department within a 5-Star Hotel.

VINCCI CHUNG

Senior Consultant, Hong Kong Office

VINCCI CHUNG

Senior Consultant, Hong Kong Office

“For achievements the sky is the limit when you focus. If you think you can do it, you will find ways to make it happen”

Vincci was an intern for HotelsHR during her studies. She graduated from one of the Universities from Toronto. She re-joined HotelsHR as a Consultant in 2012 and was promoted to Senior Consultant in 2016. Vincci has 15 years’ experience in the Hospitality industry where she has previously worked for renowned Hotel groups, including; Four Seasons Hotel Toronto, Marriott Hotels Toronto and Hilton Toronto. She spent 2 years in operations (both Front Office and Restaurants) before moving into Sales, Catering and Marketing Department.

MABEL CHAN

Senior Consultant, Shenzhen Office

MABEL CHAN

Senior Consultant, Shenzhen Office

“Connecting talented people with great companies is extremely satisfying as I truly believe I’m assisting companies to fulfil their mission by being part of the process that brings in the right workforce to drive growth”

Since 2012, Mabel have been stationed in the Beijing office as a Consultant. She graduated with a BA (Hons) in Translation and Chinese from Hong Kong Polytechnic University and has an excellent background in the Marketing & Communications. She has been in the Hotels industry since the 1990’s, working in various cities, including Hong Kong, Shanghai and Beijing.

TINNA CHAN

Senior Consultant, Hong Kong Office

TINNA CHAN

Senior Consultant, Hong Kong Office

“Communication is key. Getting to know the client and candidate before making a right match is paramount. Words can be powerful but positive countenance needs to be cultivated and getting people to trust you is priceless”

Joined in 2014, Tinna is currently a leading Consultant at HotelsHR. Born in Taiwan, Tinna studied at the Hotel Institute for Management in Montreux, Switzerland. Prior to joining the company, she gained dynamic experiences in public relations, marketing communications, corporate communications and event management and has experiences in the entertainment and hospitality industry, in sizable business corporations and PR agencies.

ROY LOH

Consultant, Kuala Lumpur Office

ROY LOH

Consultant, Kuala Lumpur Office

“Let us help you realize your real potential – rediscover and relive your ‘Quality World’ with our meticulous care.”

As a Consultant based in Kuala Lumpur, Roy joined HotelsHR in 2019. He was born in Malaysia and started his career as a journalist before joining the banking and in-service industries. His later collaboration in the M.I.C.E sector was an eye-opener which made him see the wonderful world of the hotels industry. He believes that the cycles of the hotel industry is a profound and long-standing one, which in a way, gives him the sense of challenge and the motivation to move forward.

ANNIE TANG

Marketing Executive, Hong Kong Office

ANNIE TANG

Marketing Executive, Hong Kong Office

Annie is a fresh graduate, earning her Bachelor’s Degree in Finance at City University of Hong Kong and holds solid experiences in accounting in the Architecture and Arts & Cultural industries. She previously also participated in a Walt Disney World exchange program in the outdoor vending department. She joined HotelsHR in 2019 and is responsible for human resources, administration and accounting duties, while also supporting the recruitment process for our Consultants and Directors.

Measure of Excellence

VEON TSANG

JAMES LU

CHI CHING WOON

STEPHANIE LIAO

KATH LAU

VINCCI CHUNG

MABEL CHAN

TINNA CHAN

ROY LOH

ANNIE TANG

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